RM-178825 REBID NEW JERSEY E-ZPASS MERCHANT SERVICES
Bds Submitted By:
- JP Morgan Chase
- PayIt LLC
- Tyler Technologies, Inc.
Closing Date for Submittals for RM-178825 RFP New Jersey E-ZPass Merchant Services is Thursday, November 20, 2025 at 5:00 PM EST.
Bid Opening will be held in person at the NJTA Headquarters Building, 1 Turnpike Plaza, Woodbridge, NJ 07095 and via Virtual Meeting on Thursday, November 20, 2025 at 5:00 PM EST.
Webinar number: 2349 288 9447
Webinar password: 3a9vZHvdD9M
Join by phone:
1-646-992-2010 United States Toll (New York City)
1-408-418-3922 United States Toll
Access Code: 2349 288 9447
Addendum 1 is available on the Bid Express platform at https://www.bidexpress.com/businesses/7467/home?agency=true
NOTICE TO PROPOSERS
NOTICE is hereby given that Proposals will be received by the New Jersey Turnpike Authority for:
NEW JERSEY E-ZPASS SERVICES
The New Jersey Turnpike Authority (“NJTA” or the “Authority”) is seeking a contractor to provide, implement, integrate, and maintain merchant services as part of the New Jersey E-ZPass Program, for the seven (7) members of the New Jersey E-ZPass Group, as further described in Attachment 1 of this Request for Proposals for New Jersey E-ZPass Merchant Services (RFP). The New Jersey E-ZPass Group consists of: New Jersey Turnpike Authority (NJTA), South Jersey Transportation Authority (SJTA), Delaware River Port Authority (DRPA), Delaware River and Bay Authority (DRBA), Delaware River Joint Toll Bridge Commission (DRJTBC), Burlington County Bridge Commission (BCBC), and Cape May County Bridge Commission (CMCBC).
NJTA is the lead agency for the New Jersey E-ZPass Group pursuant to a Memorandum of Agreement dated October 18, 2016, First Amendment dated January 18, 2018, Second Amendment dated June 1, 2019, and entered into among the New Jersey E-ZPass Group members. As lead agency, NJTA is authorized and empowered to procure New Jersey E-ZPass Services on behalf of the New Jersey E-ZPass Group. The New Jersey E-ZPass Services consist of four (4) categories: Category A – Customer Service Center Services (“CSC Services”); Category B – License Plate Review Services; Category C – Collection Services; and Category D – Merchant Services. NJTA awarded contracts for Categories A -C on September 24, 2024 pursuant to a publicly advertised request for proposals issued by NJTA on November 29, 2023. The focus of this RFP is to resolicit Merchant Services.
- The Merchant Services to be provided under this RFP include payment processing and revenue settlement services that integrate with the New Jersey E-ZPass System, including integration with the payment gateways provided to CSC Customers through the New Jersey E-ZPass System. Facilitate payment and revenue collection from multiple payment service providers, including credit card and automated clearinghouse (ACH) payment processing, as well as use of Instant Payment, Digital Wallets, and Mobile Wallets. Provide payment Tokenization and hosted third-party storage for all payment processing. The Successful Proposer for Merchant Services will be referred to herein as the Contractor.
This RFP will be available through Bid Express on October 23, 2025 after 11:00 AM EST from the website set forth below. Proposals must be submitted electronically through the Bid Express platform and are due by 5:00 PM EST, November 20, 2025, except that the Proposal Security must be hand delivered or mailed in a sealed envelope to 1 Turnpike Plaza, Woodbridge, New Jersey 07095 (Attn: Angela McNally, Director of Procurement and Materials Management) by the date and time set forth above.
**Important Note: NJTA will receive Proposals only via electronic submission through the Bid Express electronic bidding portal. If you are not already registered for electronic submissions, please visit www.infotechinc.com/bidexpress/ in order to submit a Proposal to NJTA. To subscribe, follow the directions on the website.
Any Proposal emailed, mailed or hand delivered to NJTA will not be accepted and/or will be returned to the Proposer unopened.
Notice of this RFP and all procurement opportunities are listed on NJTA’s website at www.njta.com, under the “Doing Business” tab, “Goods & Non-Engineering Services,” “Current Solicitations.”
Proposal Security in the form of a Proposal Bond, certified check, or cashier’s check must be submitted by the date, time and in the manner described in the RFP in the amount of $5,000.
Additionally, all Proposals shall be accompanied by a Consent of Surety stating that the Surety will provide the Contract Bonds or a Certificate of Bank stating that an Eligible Bank will provide the Letters of Credit in lieu of Contract Bonds, as required by the RFP if the Proposer is awarded an Agreement, all as described in the RFP.
Proposers are required to comply with the requirements of N.J.S.A. 10:5-31 et seq. and N.J.A.C. 17:27 Mandatory Equal Employment Opportunity Regulations.
No Proposals will be received after the time and date specified above, and no Proposer may withdraw its Proposal within ninety (90) Calendar Days after Proposal opening.
NJTA reserve the right, pursuant to applicable law, to waive any informalities or to reject any or all Proposals.